• Website Design

    Website Design

    • inc. VAT
    • Average Turnaround
      14 - 28 business days

    Description

    Every website we design is a completely bespoke job from scratch and built in our industry-leading content management system. We do not use any templates! Read here why a bespoke website design is worth the investment over a template or cheap off-the-shelf website

    Our content management system with its unsurpassed functionality allows for your website to be much more than just a website. We can combine content management, customer management, full e-commerce abilities, email marketing, sophisticated reporting and impressive other add-ons all into your website now or in the future making it an integrated and productive part of your business or organisation. Not to mention the money, time and headaches you'll save yourself running all this important business and brand-building functionality from one system instead of five different ones!

    Our system allows for your website to be fully future-proof as we offer impressive functionality as modular add-ons (please see our Website Add-ons) as and when you need it now or in the future.

    Here an overview of the features that come as standard with every website designed in our system:

    Manage Your Website & Web Pages
    • You will be able to add, edit and delete menu items without touching the HTML or CSS code meaning you are in total control of the content on your website
    • Use our in-built editor (similar to Microsoft Word) to edit your web pages at any time and from anywhere in the world - you are in control!
    • With our InContextEditing feature, you can even edit pages as you see them and see your changes occur in real-time. This also allows less web savvy staff to make basic edits without any chance of interfering with the overall website design
    • Archiving & Rollback for every web page
    • Automatically creates a working copy of a web page until you decide to publish it
    • Apply content approval rules to any web page
    Syndicate Content With RSS Feeds
    • Create an unlimited number of RSS channels
    • Syndicate and share any type of content e.g. web pages, blogs, news and announcements, FAQs etc (only applicable with the various add-ons)
    • Set update frequency of your RSS channels
    • Reports on RSS usage and items selected from within a feed
    Integrated Customer Database/ Integrated CRM
    • Grow your customer database that's built right into your website every time your customers enquire or interact with your website
    • Automatically captures and populates every enquiry in your customer database
    • Use built-in business workflow framework to automate follow-up, set reminders and escalation rules. Choose to be notified via email and/or SMS (text message)
    • Report on web form submissions including custom fields and easily export to Microsoft Excel
    • Keep a history of all past customer enquiries
    • Allow customers to view their past enquiries via secure "member only" areas - this requires our "Secure Zone" add-on
    • Allow customers to keep their details updated via secure "member only" areas - this requires our "Secure Zone" add-on
    • View on a per customer basis details on every action they've taken on your site
    Manage Customers & Cases
    • Easily manage customers and their individual cases
    • Manually add extra details such as secondary phone numbers or email addresses
    • Add notes and tasks to customers and companies
    • Create relationships between customers and companies
    • View a live feed of individual customer activity
    • Easily manage subscriptions to email newsletters and secure zones
    Lead Management Reporting
    • Sophisticated customer reporting framework
    • Filter on any system or custom field
    • Save any report and run later
    • Export any report to Microsoft Excel for further analysis
    Website Reporting
    • Comprehensive reporting
    • View a summary of website traffic from your reporting dashboard
    • Browse detailed metrics and analytics based on path, geographic location, browser type, search engine referrals
    • Geo-location reporting. See a map of the world
    • Detailed visitors reporting including new vs returning, location, IP address, Spy Lens and more
    • Detailed reporting on every type of content
    • Search engine reporting, e.g. search phrases, when your site has been indexed and more
    • Sophisticated customer reporting framework
    • Filter on any system or custom field
    • Save any report and run later
    • Export any report to Microsoft Excel for further analysis
    Customer Reporting & Analytics
    • Generate Customer & eCommerce Reports (the latter applicable with eCommerce-add-on only)
    • Generate your own Customer & eCommerce reports (the latter applicable with eCommerce-add-on only)
    • Filter based on any system field or custom field
    • Save any report for future use
    • Export report data to Excel, CSV or PDF format for further analysis
    • Tightly integrated reporting framework, capturing every customer interaction with your site
    Live Feed
    • View a live feed of customer activity upon logging in to your Admin Console
    • A bird's eye view of your website performance (with our various add-ons, this includes email marketing, e-commerce, customer interaction performance - all in one easy to take in overview)
    Accessibility
    • Web-based Admin that can be accessed from anywhere with an internet connection. So no matter where you are, you can easily update your website and monitor its performance
    • FTP if you rather up- and download files to your site this way
    • Import / Export options
    • Extensive Web Services framework
    Business Workflow Engine
    • Create and Build Business Workflows to automate follow-up
    • Create single or multi-step workflows
    • Be notified via Email or SMS (text message)
    • Set SLA's (Service Level Agreements)
    • Set duration and reminders for every step of the workflow
    • Set escalation rules
    • Setup 3rd party notifications to notify customers as you internally progress through a workflow
    • Apply workflows to customer enquiries, orders, bookings as well as for content approval
    SEO
    • Integrates with Google/Yahoo/Live sitemap. A daily feed of all content within website is automatically produced for maximum exposure in the search engines
    • Search engine feed also includes every e-commerce catalogue and product (applicable with eCommerce-add-on only)
    • Search Engine Friendly URLs. E-commerce catalogue and product names used in URLs to maximise search engine friendliness (applicable with eCommerce-add-on only)
    • Built-in meta data framework
    • Create your own meta data tags and easily add them to any web page for search engine optimisation
    Multilingual Administration Interface
    • Available In:
      • English
      • German
      • Spanish
      • French
      • Swedish
    POP3 & IMAP Email
    • If you don't wish to use an external email system, you can use the email system built into our CMS
    • This can be used with Outlook, Apple Mail, Thunderbird or any other popular email program
    • Web mail interface
    • Unlimited Aliases for each mailbox
    • Catch-all address
    • Out of Office Auto Responder
    • Mail Forwarding
    Optional Website Add-ons for now or in the future

    This service includes:

    • In depth telephone consultation
    • Totally bespoke home page and "inner page" design, completely in line with your brand and required website functionality, NOT based on templates, including 2 rounds of changes if required
    • If not already existent, we will come up with a colour scheme in line with your brand strategy
    • If not already existent, we will choose the best suited fonts for your website (with the usual restrictions for font usage on websites)
    • Professional photo retouching, editing and manipulation of any supplied photos that become part of the overall design scheme where necessary
    • Custom creation of relevant illustrative elements (for very complex illustrations you will also need to purchase our illustration package or we may be able to buy in suitable and cost-effective stock illustrations)
    • Page background design where part of the design scheme
    • Bespoke button designs, we strongly recommend CSS styled buttons over images for best cross-browser performance, in line with your branding
    • Bespoke navigation system, in line with your branding and website functionality
    • Integration and styling of your first main contact form (with optional mandatory fields and anti-spam-bot image validation) in line with your branding with bespoke landing page (which users will see after submitting the form), auto responder (the email users will receive to thank them their form submission) and workflow set-up
    • Bespoke Favicon design and implementation
    • Once the design has your sign-off, we will custom-programme the home and content page design in accessible and search-engine-friendly CSS/ XHTML. We also programme your bespoke design scheme so it can be re-produced for every page by our content management system. In essence, this is where we take the design and make it into a fully managed, working website which is ready to have words and images added to it by yourself
    • Clear, attractive and user- as well as search-engine-friendly content presentation on up to 3 pages - e.g. Home Page, About us Page, Contact Page (copy and any images to be supplied by you but we are happy to give content a design polish and general proof-reading)
    • We will carry out testing and adjustments where necessary to ensure your website looks and functions correctly across all the major browsers including IE, Firefox, Safari, Opera, Google Chrome
    • Search-engine optimisation including: Search-engine-friendly URLs, xml sitemap generation and ongoing automatic updated sitemap submission to all the major search engines
    • Telephone training for our content management system
    • For any future queries regarding the content management system, you will be entitled to telephone support from us as per your chosen hosting & support package. As part of this, you will also have access to an extensive online knowledge base/user manual and an unlimited number of email support tickets
    • We recommend you buy any add-ons you need from day one at the same time as this design package, or at least advise us of add-ons likely to be needed in the future so we can design and build your website with these in mind for more coherent design and usability

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    Design of Additional Website Pages
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Need help?

0845 680 8006

Thank you Happy Earth for the continued effort, passion and determination you show throughout the projects.

Paul Huggett, Technical Sales Director, Chicane Internet